Self and Peer Assessment in Bettys & Taylors Group

Self and Peer Assessment and why it’s important from Bettys and Taylors on Vimeo.

Mary Godfrey, Director of Change and Performance/Collaborative CEO of Bettys & Taylors, describes the move from a traditional model of top-down leadership. “We want everybody to have the ability to influence the future of the business, to make their own contribution, to be the best they can be in this business, and to bring the whole of themselves to work, rather than come to work and be told what to do.”

To become a more powerful, creative and vibrant organisation, Bettys & Taylors set out to make the change from a top-down organisation to a flatter, peer-based organisation where people work together as equals.

Mary said: “In order to do that you have got to work with relationships. Underpinning that there are a few things that help. One is the Seven Stage Model of Effective Relationships, and another is the idea of people owning their own objectives, making decisions for themselves and working out for themselves what they need to do rather than being told by their team leader. The self and peer assessment approach means that people take responsibility for their own performance and what they are going to do.”

SAPA the trailer from Bettys and Taylors on Vimeo:


01. What’s it all about from Bettys and Taylors on Vimeo:

Self and Peer Assessment (or SAPA) is a highly participative approach to performance with a strong emphasis on you taking responsibility for identifying your own objectives and how you need to develop and learn and asking your peers to help shape them through honest and open feedback.

There are various steps to the process, outlined in the videos below.


02. Self reflection from Bettys and Taylors on Vimeo:

Whether you’re using SAPA for the first time, or have been using it for years, ‘self reflection’ is the foundation for the whole process. It’s a time when you look back and recognise what you’ve achieved, learned and developed over the last year, and look to the future to identify what you need to focus on and develop for the year ahead.


03. Choosing your peers from Bettys and Taylors on Vimeo:

Peers play a role in two ways. Firstly you’ll select peers to give you feedback during the ‘preparing your claim’ stage. Secondly, you’ll select a ‘peer group’ – usually a small group of three to five people – who’ll sit down to hear your review and plans, and help strengthen it by sharing their thoughts.

To get the best out of your SAPA – for yourself and your own performance – you should select people who’ll challenge you and help you think a bit differently.


04. Gathering feedback from Bettys and Taylors on Vimeo:

This is the stage where you invite and collect the views of others to help build on your own reflections and add evidence to your SAPA claim.


05. Preparing your claim from Bettys and Taylors on Vimeo:

This is the stage where you get clear about what you want to claim you’ve achieved over the last year, and what you’re going to focus on in the year ahead. It’s helpful to be as specific and realistic as possible. There’s no set format for doing this – it could be in note form, written documents, PowerPoint, pictures or cartoons. But while you can be creative and do it differently, it’s vital to remember that the content of what you claim is more important than the form in which you do it.


06. The SAPA discussion from Bettys and Taylors on Vimeo:

This is the stage where you invite a small number of peers to sit and hear your claim, and then ask them to share their thoughts. You guide the process – but typically it’s a 15-minute presentation of your claim, with 45 minutes of questions and discussion. ‘Nerve wracking’ and ‘daunting’ are the words commonly used to describe this stage as people go into it for the first time. ‘Empowering’, ‘touching’ and ‘worthwhile’ is how people describe it as they leave.


07. After your claim from Bettys and Taylors on Vimeo:

The final stage is to capture what you’ve agreed – with the support of your peers – to focus on (both task and development) for the year ahead. This document is an essential output of the process.


08. How was it for you from Bettys and Taylors on Vimeo:


Find out more

To find out more about self and peer assessment in your organisation, contact us or call us on 01937 541700.