Terms & conditions

Terms & conditions for using this website

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Oasis School of Human Relations’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Oasis School of Human Relations’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Hall Mews, Clifford Road, Boston Spa, West Yorkshire LS23 6DT. Our company registration number is 4330074, registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

This website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms & Conditions for working with Oasis and attending programmes

We are the Oasis School of Human Relations (hereafter Oasis).

Cancellation and postponement arrangements

Oasis is an organisation engaged in dialogue and development from a human relations perspective.

We are open in the first instance to talk with any client and discuss what is needed and how best to progress.

However, we have also found it useful to offer a clear framework to our thinking and previous experiences around these issues.

In the event of cancellation of a contract by the client the following conditions apply:

  • If the contract is for less than £10,000 and cancellation occurs 30 days or more prior to the commencement of any work, Oasis will invoice for 15% of the total contract fee, to cover administration, commissioning involvement and bank charges. Where work has taken place we will provide an account of what has been undertaken and charge accordingly. If cancellation occurs less than 30 days prior to the commencement of any work, Oasis will invoice for 50% of the total contract fee, to defray the costs of preparing the training material, contribution to lost earnings, administrative and bank charges. If cancellation occurs less than five working days prior to the commencement of the work, or during the work, Oasis will invoice for 100% of the fee to cover lost earnings and other associated costs.
  • If the contract is for more than £10,000 and cancellation occurs 30 working days or more prior to the commencement of the work, Oasis will invoice for 25% of the total contract fee, to cover administration, commissioning involvement, pre-design and bank charges. If cancellation occurs less than 30 working days prior to the commencement of the work, Oasis will invoice for 50% of the total contract fee, to defray the costs of preparing materials, preparation, contribution to lost earnings, administrative and bank charges. If cancellation occurs less than five working days prior to the commencement of the work, or during the work, Oasis will invoice for 100% of the fee to cover lost earnings and other associated costs.
  • In the unlikely event of cancellation by Oasis at any time prior to the commencement of the work, Oasis will refund 100% of amounts invoiced and paid by the client, unless another option is agreed with the client in which case we will be open to negotiation.
  • In the event of postponement and re-confirming of alternative dates within 90 days of a contract by the client the following conditions apply:
    • If the client postpones the work more than 30 working days prior to the commencement of a timetabled piece of work (for instance a meeting or day session) there is no additional charge.
    • If the work is postponed by the client less than 30 working days prior to the commencement of the work, Oasis reserves the right to charge an additional 25% of the full value of the work.
  • In the event of a postponement by Oasis being suggested this will at all times be in dialogue with the client.

Programme Terms & Conditions

The offer and acceptance of a place at the Oasis School of Human Relations is made on the understanding that you undertake to observe the terms and conditions set out below. We aim to provide accurate and informative descriptions of our programmes.

Their content is continually developed, however, and so we reserve the right to change this when we believe this will improve the course.

The school does not accept responsibility or liability for any damage to participants’ property, the transfer of computer viruses to participants’ equipment or personal injury caused by misuse or unauthorised use of Oasis equipment, or due to participants not taking due care whilst on Oasis premises.

Deposits

Programme Fee Deposit
Under £175.00 £50.00
£175.00 to £400.00 £80.00
Over £400.00 £100.00

On occasion there will be specific terms and conditions stated on programme publicity.

Programmes (up to five days)

Programme fees: Details of full programme fees and deposits will be found with the individual course descriptions. All programme fees quoted are exempt from VAT except research-based inquiries which attract VAT which must be paid in addition to the quoted fee, at invoice date, chargeable at the standard rate then in force.

Payment: We require a non-refundable deposit to secure a confirmed place on a fee paying programme; a booking form without a deposit will be accepted as a provisional booking only.

Cheques are made payable to The Oasis School of Human Relations Ltd. Payment may be made by all major credit cards by contacting the Oasis office.

The balance of the fee is payable three weeks before the start date.

Cancellation/refunds: Please contact the Oasis School of Human Relations immediately if you have to cancel your place on any short programme. Telephone cancellations can be accepted provided that this is followed up in writing (letter, email or fax) including the reason for cancelling.

If you are unable to attend a particular course, and provided that we receive written notification (letter, fax, email) from you at least 15 working days prior to the start of the programme, we will refund your course fees (less the deposit).It is regretted that if we receive less than 15 working days notice of your inability to attend, we will be unable to make any refund of course fees.

The formation or continuation of any programme is dependent upon adequate participant enrolment and attendance. Oasis reserves the right, in every case and at its discretion for whatever reason, to amend fees, to alter or not to offer programmes, seminars and other opportunities to study.

In the event that it is necessary for us to cancel a programme or event prior to its commencement, Oasis will make a full refund of the fee. Oasis will not, however, accept responsibility for any consequential loss arising from any such cancellation.

Substitution: We are happy to accept substitutions, at no extra charge, provided we are notified in writing prior to the commencement of the course.

Longer programmes (over five days)

Programme fees: Details of the full programme fees will be found with the individual programme descriptions on the website.

Application process: Upon receipt of a completed application form together with the registration fee participants will be invited for an interview. Following the interview a place may be offered.

Once both parties have verbally agreed participation this will constitute a contract between the Oasis School of Human Relations and the participant.

Payment: We require a non-refundable registration fee of £50 with each application for the interview process. Following the agreement between the two parties as described above an invoice will be issued and full payment must be made within the terms of the invoice. This includes a non-refundable deposit to hold your place.

Cheques are made payable to The Oasis School of Human Relations Ltd. Payment may be made by all major credit cards by contacting the Oasis office.

Cancellations/refunds

Refunds will made as follows: If you are unable to attend a particular course, telephone cancellations can be accepted provided that we receive written notification (letter, fax, email) from you at least:

  • 40 working days prior to the start of the programme, we will refund your course fees (less the deposit).
  • 25 working days prior to the start of the programme, we will refund 50% of your course fees (less the deposit).

It is regretted that if we receive less than 15 working days’ notice of your inability to attend, we will be unable to make any refund of course fees.

The formation or continuation of any programme is dependent upon adequate participant enrolment and attendance. Oasis reserves the right, in every case and at its discretion for whatever reason, to amend fees, to alter or not to offer programmes, seminars and other opportunities to learn.

In the event that it is necessary for us to cancel a programme or event prior to its commencement, Oasis will make a full refund of the fee. Oasis will not, however, accept responsibility for any consequential loss arising from any such cancellation.

Venues and residential accommodation

A map of how to get to the venue will be included in the joining instructions. Should changes to bookings involve cancellation of residential accommodation it will be necessary to pass on to the client any cancellation charges relating to this.

Hotel bookings

Whilst Oasis will assist in arranging accommodation at local hotels for non-residential programmes, Oasis is not acting in the capacity of agent for either the hotel or the client. Queries, cancellations or alterations of hotel bookings must be made direct with the hotel/agent concerned and participants must settle their own hotel accounts before leaving unless otherwise agreed.

Refreshments

The cost of refreshments is included in the programme fees.

Course Literature

Printed programme notes are included in the programme fees. Programme literature is copyright and may not be reproduced without permission.

Terms and Conditions for the use of meeting and interview rooms (hereafter rooms).

Facilities and Services

In consideration of payment by the client in regards to the total charges stated on the booking form, Oasis permits the client to use the room and where applicable the services during the period(s) on the date(s) specified.

Payments and Termination

All charges to be paid under this agreement are exclusive of VAT which will, where relevant, be charged to the client at the agreed rate. All charges are payable before the booking takes place unless with our prior written agreement.

Any additional charges for use of services within a centre (such as administration services, binding or photocopying etc) plus VAT will be deducted from your credit card, paid by cheque or cash upon departure.

Oasis shall be entitled to terminate this agreement on notice to the client in the event that:

  • All monies due and payable under this agreement have not been paid by the due date;
  • The client fails to return the completed booking confirmation;
  • The client fails to adhere to the Oasis terms and conditions;
  • Any termination of this agreement shall be without prejudice to any rights or remedies that may have accrued to either party.

If the client cancels the booking of the rooms it shall remain liable for the payment to the owner of a cancellation charge as follows:

Number of Participants Notice Cancellation Charge
0-6 0-5 Working Days 100%
7-15 0-10 Working Days 100%
16+ 0-20 Working Days 100%

Cancellation charges apply to total booking value, to include room hire, prebooked catering and equipment costs. Our policy of taking payment before the booking will continue.

The client hereby acknowledges that such cancellation charges are a fair estimate of the loss incurred by Oasis.

Rights and Responsibilities

The client shall not:

  • Use the room other that in connection with the client’s business and in any event shall not permit the room to be used for any illegal activity;
  • Install in the room any furniture, equipment or signage whatsoever or alter the room, it’s fittings without prior written agreement and appropriate additional charges;
  • Damage any of the decorations, fixtures and fittings or other equipment in the room. In the event that the client or the client’s guests damage any part of the room, the client shall be held liable for all costs incurred to Oasis.
  • Use the room in any way which results in annoyance or disturbance to Oasis or other clients and occupiers of the building; or
  • Use any services or equipment in the room other than those offered and supplied by Oasis.

The client shall:

  • Observe and adhere to all the rules and regulations made by Oasis in respect of the room and the building;
  • Vacate the room on the expiry time(s) specified in the agreement; otherwise the client will be subjected to additional charges;

Oasis does not accept any responsibility for any item of furniture, personal effects or other belongings left in the room and has the right to dispose of such property, the costs of such disposal being the responsibility of the client.

Oasis shall:

  • Be entitled to require the client to use any similar sized room in the building that Oasis may allocate from time to time and such substituted room shall become the room for the purposes of this agreement;
  • Take any reasonably practical steps to provide the room and (where applicable) the services in good working order and properly cleaned and equipped;
  • Not be liable for any claim, loss or damage sustained by the client as a result of Oasis failing to provide the room and/or the services (or any of them) by reason of force majeure, mechanical breakdown or any other reason beyond Oasis’s control or due to the delay or failure of any staff, manager or caretaker to perform their duties.

In no circumstances shall Oasis be liable for any loss of profits, loss of business or consequential losses suffered by the client; or any failure of data security or computer systems.

Data

Oasis may use any personal data which the client provides to the owner and the client hereby consents to its use by the owner: (a) for market research and tracking sales data in order to improve the owner’s future services to the client; (b) to send the client other information about the owner’s products and services and about events and promotions organised by or on behalf of the owner.

No information will be passed to others. If the client does not wish to have further information from Oasis, the client needs to let Oasis know in writing.

General

This agreement is personal to the client and is not assignable.

This agreement creates no rights in any third party to enforce its terms pursuant to section 1 of the Contracts (Rights of Third Parties) Act 1999.

This agreement is a contractual agreement for the provision of services by the owner to the client and the client acknowledges that no tenancy or lease rights are created in favour of the client.